in

38 Top Russian Customer Service Companies and Startups

This article showcases our top picks for the best Russian based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Russian Customer Service Startups

Data sourced from Crunchbase and SemRush.

Voxys

Voxys

Crunchbase Website Twitter Facebook Linkedin

Voxys is a outsourced contact center that provides communication and BPO services.

Videoforce

Videoforce

Crunchbase Website Twitter Facebook Linkedin

VideoForce is an internet service that assists clients with video recommendations and sales.

Videoforce

Boontar

Crunchbase Website Twitter Facebook Linkedin

Boontar Live is a video platform with which users can buy products while watching a video.

Videoforce

Starfish24

Crunchbase Website Twitter Facebook Linkedin

Order Management System: back-office IT-platform to build an omnichannel customer experience. Starfish brings offline retailers to online.

Videoforce

Terrasoft

Crunchbase Website Twitter Facebook Linkedin

Terrasoft is a leading global provider of Customer Relationship Management (CRM) software.

Videoforce

Data Machine

Crunchbase Website Twitter Facebook Linkedin

Data Machine operates a real-time bidding platform for all types of businesses.

Videoforce

ilike.cash

Crunchbase Website Twitter Facebook Linkedin

Geolocates competitive pawnshop offers for items and manages the life-cycle of customer-pawnshop relationship via a smartphone.

Videoforce

Inventarium.mobi

Crunchbase Website Twitter Facebook Linkedin

In-app mobile customer feedback system

Videoforce

Famatech

Crunchbase Website Twitter Facebook Linkedin

Remote Control Software Developer

Videoforce

Cashbacki

Crunchbase Website Twitter Facebook Linkedin

Catalog of Russian Cash Back and Promo Code Services

Videoforce

Dialoggy

Crunchbase Website Twitter Facebook Linkedin

Dialoggy — open Book of Complaints.

Videoforce

Simtech Development

Crunchbase Website Twitter Facebook Linkedin

Custom Ecommerce Development

Videoforce

Krible

Crunchbase Website Twitter Facebook Linkedin

Krible is an amazingly simple customer engagement tools that help online businesses build relationships with their customers

Videoforce

Chaport

Crunchbase Website Twitter Facebook Linkedin

Chaport provides free live chat for websites.

Videoforce

Radmin

Crunchbase Website Twitter Facebook Linkedin

Radmin is the secure remote control software which enables you to work on a remote computer in real time as if you were using its own

Videoforce

Chat2Desk

Crunchbase Website Twitter Facebook Linkedin

Chat center for customer support and sales

Videoforce

UTair

Crunchbase Website Twitter Facebook Linkedin

UTair is an airline company that specializes in flight tickets booking and airline services.

Videoforce

UDC Cloud

Crunchbase Website Twitter Facebook Linkedin

Digital Economy Platform for B2B, B2C (with union mobile app Skidcard) and C2C, based on blockchain and IoT

Videoforce

Pony Express

Crunchbase Website Twitter Facebook Linkedin

Pony Express is a provider of newspapers, mail, and small packages mail delivering services company located in Moscow.

Videoforce

NOVARDIS

Crunchbase Website Twitter Facebook Linkedin

NOVARDIS is a SAP customer experience implementation company.

Videoforce

Oprosso

Crunchbase Website Twitter Facebook Linkedin

Oprosso develops software solutions related to customer experience management, UX research, HR research and online research.

Videoforce

PrimeGate

Crunchbase Website Twitter Facebook Linkedin

Primegate is an ecosystem, allowing you to create, promote and organically develop business in the Internet.

Videoforce

Call Center24

Crunchbase Website Twitter Facebook Linkedin

Call Center24 is a call center agency.

Videoforce

Kdex

Crunchbase Website Twitter Facebook Linkedin

Kdex is a radio station broadcasting a country music format, licensed in Dexter, Missouri, United States.

Videoforce

Direct Star

Crunchbase Website Twitter Facebook Linkedin

Direct Star is provides outsourced call center services.

Videoforce

InvoiceBox

Crunchbase Website Twitter Facebook Linkedin

InvoiceBox is an e-commerce platform that provides outsourcing of settlements with customers in online sales services to its customer.

Videoforce

Unified contact center

Crunchbase Website Twitter Facebook Linkedin

Unified Contact Center is a company offering services for outgoing and incoming calls for clients.

Videoforce

Kladovkin

Crunchbase Website Twitter Facebook Linkedin

Kladovkin operates a mobile app that provides automated warehouses for rent used for the temporary storage of individual things.

Videoforce

Contact Center

Crunchbase Website Twitter Facebook Linkedin

Contact Center offers call center services.

Videoforce

Ziax

Crunchbase Website Twitter Facebook Linkedin

Ziax creates and implements artificial intelligence chat bots and voice robots for contact centers.

Videoforce

Angry.Space

Crunchbase Website Twitter Facebook Linkedin

Angry.Space is a social media moderation and response tool for monitoring and analyzing customers’ comments and requests.

Videoforce

Painty

Crunchbase Website Twitter Facebook Linkedin

Art-parties in restaurants and bars, where participants paint pictures using paints and wine.

Videoforce

IntraService

Crunchbase Website Twitter Facebook Linkedin

IntraService is a universal Service Desk system processing customer requests and providing outsourcing services.

Videoforce

MultiRoad

Crunchbase Website Twitter Facebook Linkedin

MultiRoad is a digital logistics service company that offers freight forwarding, multimodal container logistics and transportation services.

Videoforce

AltegroFON

Crunchbase Website Twitter Facebook Linkedin

AltegroFON is a licensed telecom operator in the telecommunications market that offers its customers a range of SaaS-based solutions.

Videoforce

IqStore

Crunchbase Website Twitter Facebook Linkedin

IqStore is a messaging application for banking customer service and support that also integrates with CRM softwares.

Videoforce

Sherlock Platform

Crunchbase Website Twitter Facebook Linkedin

Sherlock Platform develops messenger-based chatbot that can be integrated with CRM systems and automates communication with clients.

Videoforce

Robot Dialog

Crunchbase Website Twitter Facebook Linkedin

Robot Dialog is an omnichannel customer interaction robot that can handle phone calls, emails and act as information kiosks.

Written by Mark Fitz

38 Top Russian Tourism Companies and Startups

38 Top Russian Supply Chain Management Companies and Startups