This article showcases our top picks for the best Russian based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top Russian Customer Service Startups
Data sourced from Crunchbase and SemRush.
Voxys
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Voxys is a outsourced contact center that provides communication and BPO services.
Videoforce
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VideoForce is an internet service that assists clients with video recommendations and sales.
Boontar
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Boontar Live is a video platform with which users can buy products while watching a video.
Starfish24
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Order Management System: back-office IT-platform to build an omnichannel customer experience. Starfish brings offline retailers to online.
Terrasoft
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Terrasoft is a leading global provider of Customer Relationship Management (CRM) software.
Data Machine
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Data Machine operates a real-time bidding platform for all types of businesses.
ilike.cash
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Geolocates competitive pawnshop offers for items and manages the life-cycle of customer-pawnshop relationship via a smartphone.
Cashbacki
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Catalog of Russian Cash Back and Promo Code Services
Krible
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Krible is an amazingly simple customer engagement tools that help online businesses build relationships with their customers
Radmin
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Radmin is the secure remote control software which enables you to work on a remote computer in real time as if you were using its own
UTair
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UTair is an airline company that specializes in flight tickets booking and airline services.
UDC Cloud
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Digital Economy Platform for B2B, B2C (with union mobile app Skidcard) and C2C, based on blockchain and IoT
Pony Express
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Pony Express is a provider of newspapers, mail, and small packages mail delivering services company located in Moscow.
NOVARDIS
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NOVARDIS is a SAP customer experience implementation company.
Oprosso
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Oprosso develops software solutions related to customer experience management, UX research, HR research and online research.
PrimeGate
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Primegate is an ecosystem, allowing you to create, promote and organically develop business in the Internet.
Kdex
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Kdex is a radio station broadcasting a country music format, licensed in Dexter, Missouri, United States.
Direct Star
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Direct Star is provides outsourced call center services.
InvoiceBox
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InvoiceBox is an e-commerce platform that provides outsourcing of settlements with customers in online sales services to its customer.
Unified contact center
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Unified Contact Center is a company offering services for outgoing and incoming calls for clients.
Kladovkin
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Kladovkin operates a mobile app that provides automated warehouses for rent used for the temporary storage of individual things.
Contact Center
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Contact Center offers call center services.
Ziax
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Ziax creates and implements artificial intelligence chat bots and voice robots for contact centers.
Angry.Space
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Angry.Space is a social media moderation and response tool for monitoring and analyzing customers’ comments and requests.
Painty
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Art-parties in restaurants and bars, where participants paint pictures using paints and wine.
IntraService
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IntraService is a universal Service Desk system processing customer requests and providing outsourcing services.
MultiRoad
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MultiRoad is a digital logistics service company that offers freight forwarding, multimodal container logistics and transportation services.
AltegroFON
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AltegroFON is a licensed telecom operator in the telecommunications market that offers its customers a range of SaaS-based solutions.
IqStore
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IqStore is a messaging application for banking customer service and support that also integrates with CRM softwares.
Sherlock Platform
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Sherlock Platform develops messenger-based chatbot that can be integrated with CRM systems and automates communication with clients.
Robot Dialog
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Robot Dialog is an omnichannel customer interaction robot that can handle phone calls, emails and act as information kiosks.