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101 Top Chinese Customer Service Companies and Startups

This article showcases our top picks for the best Chinese based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Chinese Customer Service Startups

Data sourced from Crunchbase and SemRush.

EasyTransfer

EasyTransfer

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The leading international student tuition payment platform in China.

ELEME

ELEME

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ELEME local lifestyle platform that mainly engaged in online take-out, new retail, instant delivery and catering supply chain.

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Meituan Bike

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Meituan Bike (formerly Mobike) is a Chinese fully station-less bicycle-sharing system.

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Du Xiaoman Financial

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Du Xiaoman Financial is Baidu’s fintech arm that provides short-term loans and investment services.

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Tujia

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Tujia operates as a vacation rental booking platform.

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Lianjia

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Chain Home provides online-to-offline real estate agency service.

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Plum

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Plum is an authentic e-commerce platform for second-hand fashion products.

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Weipinhui

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Weipinhui is a Chinese online discount retailer for brands.

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IngageApp

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IngageApp (Xiaoshouyi) is a CRM company leveraging mobile social platforms and big data technology.

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Ubox

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Ubox is manufactures vending machines and owns a national vending machine network in China.

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Beijing Weiying Technology

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Beijing Weiying Technology is a Chinese ticketing application.

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FXiaoKe

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FXiaoKe is a Chinese provider of mobile management software for sales teams.

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Udesk

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Udesk is a China-based customer service outsourcing business.

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Sobot

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Sobot Let every business customer service brings to enjoy change WisdomThe perfect fusion of robotics, artificial, work orders.

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Joyowo.com

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Joyowo.com is an online HR service platform through the Cloud+SaaS model to provide enterprises with social insurance services.

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infobird

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infobird provides intelligent cloud customer service system solutions.

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Flying Tiger Interactive

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Feihu 365 is an interactive video + AI + RPA technology for providing financial institutions with means of digital customer operation.

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China UnionPay Merchant Services

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China Unionpay Merchant Services provides professional POS terminal services.

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Smartbi

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Smartbi provides business intelligence and data analysis software service.

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Alibaba Bendi Shenghuo Fuwu Gongsi

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Alibaba Bendi Shenghuo Fuwu Gonsi focuses on on-demand online services. It’s the holding company for Ele.me and Koubei.

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Xiaoduo

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Xiaoduo is an intelligent customer service robot developer.

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Chengjia Apartment

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Chengjia is a rental start-up that provides different product choices for apartments, hotels, and homestays.

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Tian Tian Express

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Tian Tian Express is Hangzhou based company.

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rrzuji.com

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rrzuji.com provides leasing services for enterprises and individuals.

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Sunny

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Sunny is a professional wedding company in China.

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Xiaoneng Technology

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Xiaoneng Technology is a company that provides online customer service solutions for e-commerce websites.

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Shanghai Yupei Group

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Shanghai Yupei Group is a logistics infrastructure and service provider in China.

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Das Master

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Das Master is an online and offline automotive service platform.

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Chengniu Qiche Guanjia

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Chengniu Qiche Guanjia is an online platform to book automobile repair services.

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Taoche

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Taoche is an innovative company focused on the field of second-hand cars.

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WE WEDDING

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WE WEDDING is a wedding management company that provides wedding customization services.

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Mama Bang

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Mama Bang is a platform for childcare and motherhood knowledge.

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Power28

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Power28 is a manufacturer of a daily chemical retail and grocery brand.

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WING CAFE

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Wing Cafe is a coffee restaurant chain brand in China.

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qccr.com

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qccr.com is an auto repair and maintenance service provider company.

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JUST

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JUST offers customer service and marketing call center services.

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Mobrella

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Mobrella is an operator of umbrella sharing service for urban consumers

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CHINABUY GROUP LIMITED

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Chinabuy is a Chinese e-commerce platform that provides its users with localized customer services.

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IWODE Trendy Tailor

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IWODE Trendy Tailor offers tailoring services.

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CHINA UNION GUARANTEE

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China Union Guarantee offers home appliance services.

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Zhizun Baowu

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Zhizun Baowu is an online auction platform for decorative goods.

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Shaanxi Xifeng Liquor Co,.LTD

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Shaanxi Xifeng Liquor Co,.LTD is a flavored liquor manufacturing company.

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Xiunaer.com

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Xiunaer.com provides home appliance repair and maintenance services.

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Chongqing Fumin Bank

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Chongqing Fumin Bank provides commercial banking services.

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longbus.me

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longbus.me is an information service platform for bus reservations and payment.

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Xiaoxin Tong

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Xiaoxin Tong offers real-time health monitoring system for old parents.

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Jiazheng Bang

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Jiazheng Bang is a housekeeping service platform.

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Pingze

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Pingze is an original leaf tea and teabag brand in China.

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Petdog Pet

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Petdog Pet is a pet service chain brand.

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PENGYUAN CREDIT SERVICE CO. LTD

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PENGYUAN CREDIT SERVICE CO. LTD develops a data technology intelligent ecosystem.

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Huibo Technology

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Huibo Technology is the domestic SaaS platform data marketing management service provider.

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New Oriental Education & Technology Group

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New Oriental Education & Technology Group offers a wide range of educational programs, services, and products.

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REAL

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REAL is a personalized luxury service platform in China.

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XIAO-MIAN

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XIAO-MIAN is a food and beverage company.

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Xiaoti Dazuo

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Xiaoti Dazuo is a food restaurant chain brand in china.

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HOLLYCRM

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HOLLYCRM is a software and overall solution provider in the communication field.

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Wusong Technology

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Wusong Technology, a Beijing-based Internet legal services provider.

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QQfamily

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QQfamily provides scientific eye protection and online learning services for children and teenagers.

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tegoushe.com

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tegoushe.com is an electrical business community.

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Jing Yue Rong

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Jing Yue Rong is a restaurant brands operating company.

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Kezhiyin

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Kezhiyin is a cutting-edge conversation intelligence platform in China.

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Qichedashi

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Qichedashi is an automotive customer services platform.

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China Huishan Dairy Holdings

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China Huishan Dairy Holdings is principally engaged in the production and sales of raw milk, liquid milk products and milk powder products.

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Digauto

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Digauto provides complete solutions and services for testing and validating the performance of ADAS and ICV.

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E Yang Che

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E Yang Che is a provider of automobile maintenance and repair services for car owners.

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Food From Hunan

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Food From Hunan is a food and beverage company.

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Selz

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Selz focuses on research and development of footwear brand.

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Spare Leash

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Spare Leash provides a marketplace for various trusted and verified cat and dog services

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FANGXINXUNJIEI IT

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FANGXINXUNJIEI IT provides car purchases and financial services.

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Mafu Glasses

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Mafu Glasses is a door to door optical service platform.

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Yunchongba

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Yunchongba is a cloud charge treasure rental service provider.

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SEACAMELS

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SEACAMELS is a buyer-oriented purchasing platform that provides door to door logistics services and financial services.

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Dog Where

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Dog Where is an online platform for discovering restaurants that allow pets.

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SEEHIGHER

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SEEHIGHER is the developer of the human nutrition testing analyzer system.

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Honglan CP

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Honglan CP is a personal assistant service platform company.

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Lemobar

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Lemobar is a developer of massaging armchairs intended to serve the health, leisure and entertainment sector.

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Woshi Chezhu

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Woshi Chezhu offers car insurance, car paint repair and service agency.

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Xiaogou Zai Jia

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Xiaogou Zai Jia is a foster family platform for pets.

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XKmed

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XKmed provides cancer screening services for customers.

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Yi Zizhu

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Yi Zizhu is a smart car wash service provider company.

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TNB

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Based on a blockchain technology underlying platform, aiming to establish a time-value transmission network which comprises prominences…

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Shiguang Store

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Shiguang Store is a campus breakfast reservation service platform.

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Feixi

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Feixi is the china-based electronic cigarette brand.

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Dora’s Dream

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Dora’s Dream had developed a rental platform for women’s clothes.

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Zhiwai

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Zhiwai is a china based Q&A social networking platform.

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Baida

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Baida focuses on the research and development of intelligent customer service robots in the e-commerce industry.

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51 Heshui

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51 Heshui is the provider of an efficient and healthy drinking water ecosystem.

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ZAICHUFA

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Zaichufa is a hair health care center and products supplier.

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East Joy Long Electronics

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East Joy Long Electronics is an automotive electronic control system and automotive safety product developer.

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Kuaidi Guanjia

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Kuaidi Guanjia is a courier service platform that provides intelligent logistics and technical services to customers.

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INVO Zhihua

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INVO Zhihua is a developer of automotive driver assistance systems.

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Emotte Information Technology

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Emotte Information Technology a major home services provider in China.

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Hang Zhou Qian Jiang Ling Yuan

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Hang Zhou Qian Jiang Ling Yuan is a grave cemetery and funeral service provider.

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ShopZD

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ShopZD is an open business circle platform.

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Eshifu

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Eshifu offers home repair and maintenance services.

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Qufair

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Qufair provides international exhibition information services.

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Yangguang Xueche

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Yangguang Xueche is committed to providing car learning services.

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TheLand

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TheLand is the producer of fresh dairy products brand.

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Kaixin Yangche

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Kaixin Yangche is a car service and maintenance platform.

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Baby Elephant

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Baby Elephant is a maternal and child care brand provider.

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Caijing

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A news authority and leading voice for business and financial issues in China.

Written by Mark Fitz

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