This article showcases our top picks for the best Chinese based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top Chinese Customer Service Startups
Data sourced from Crunchbase and SemRush.
EasyTransfer
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The leading international student tuition payment platform in China.
ELEME
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ELEME local lifestyle platform that mainly engaged in online take-out, new retail, instant delivery and catering supply chain.
Meituan Bike
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Meituan Bike (formerly Mobike) is a Chinese fully station-less bicycle-sharing system.
Du Xiaoman Financial
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Du Xiaoman Financial is Baidu’s fintech arm that provides short-term loans and investment services.
Tujia
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Tujia operates as a vacation rental booking platform.
Lianjia
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Chain Home provides online-to-offline real estate agency service.
Plum
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Plum is an authentic e-commerce platform for second-hand fashion products.
Weipinhui
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Weipinhui is a Chinese online discount retailer for brands.
IngageApp
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IngageApp (Xiaoshouyi) is a CRM company leveraging mobile social platforms and big data technology.
Ubox
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Ubox is manufactures vending machines and owns a national vending machine network in China.
Beijing Weiying Technology
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Beijing Weiying Technology is a Chinese ticketing application.
FXiaoKe
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FXiaoKe is a Chinese provider of mobile management software for sales teams.
Udesk
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Udesk is a China-based customer service outsourcing business.
Sobot
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Sobot Let every business customer service brings to enjoy change WisdomThe perfect fusion of robotics, artificial, work orders.
Joyowo.com
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Joyowo.com is an online HR service platform through the Cloud+SaaS model to provide enterprises with social insurance services.
infobird
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infobird provides intelligent cloud customer service system solutions.
Flying Tiger Interactive
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Feihu 365 is an interactive video + AI + RPA technology for providing financial institutions with means of digital customer operation.
China UnionPay Merchant Services
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China Unionpay Merchant Services provides professional POS terminal services.
Smartbi
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Smartbi provides business intelligence and data analysis software service.
Alibaba Bendi Shenghuo Fuwu Gongsi
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Alibaba Bendi Shenghuo Fuwu Gonsi focuses on on-demand online services. It’s the holding company for Ele.me and Koubei.
Xiaoduo
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Xiaoduo is an intelligent customer service robot developer.
Chengjia Apartment
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Chengjia is a rental start-up that provides different product choices for apartments, hotels, and homestays.
Tian Tian Express
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Tian Tian Express is Hangzhou based company.
rrzuji.com
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rrzuji.com provides leasing services for enterprises and individuals.
Xiaoneng Technology
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Xiaoneng Technology is a company that provides online customer service solutions for e-commerce websites.
Shanghai Yupei Group
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Shanghai Yupei Group is a logistics infrastructure and service provider in China.
Das Master
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Das Master is an online and offline automotive service platform.
Chengniu Qiche Guanjia
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Chengniu Qiche Guanjia is an online platform to book automobile repair services.
Taoche
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Taoche is an innovative company focused on the field of second-hand cars.
WE WEDDING
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WE WEDDING is a wedding management company that provides wedding customization services.
Mama Bang
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Mama Bang is a platform for childcare and motherhood knowledge.
Power28
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Power28 is a manufacturer of a daily chemical retail and grocery brand.
WING CAFE
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Wing Cafe is a coffee restaurant chain brand in China.
qccr.com
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qccr.com is an auto repair and maintenance service provider company.
JUST
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JUST offers customer service and marketing call center services.
Mobrella
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Mobrella is an operator of umbrella sharing service for urban consumers
CHINABUY GROUP LIMITED
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Chinabuy is a Chinese e-commerce platform that provides its users with localized customer services.
IWODE Trendy Tailor
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IWODE Trendy Tailor offers tailoring services.
CHINA UNION GUARANTEE
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China Union Guarantee offers home appliance services.
Zhizun Baowu
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Zhizun Baowu is an online auction platform for decorative goods.
Shaanxi Xifeng Liquor Co,.LTD
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Shaanxi Xifeng Liquor Co,.LTD is a flavored liquor manufacturing company.
Xiunaer.com
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Xiunaer.com provides home appliance repair and maintenance services.
Chongqing Fumin Bank
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Chongqing Fumin Bank provides commercial banking services.
longbus.me
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longbus.me is an information service platform for bus reservations and payment.
Xiaoxin Tong
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Xiaoxin Tong offers real-time health monitoring system for old parents.
Jiazheng Bang
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Jiazheng Bang is a housekeeping service platform.
Pingze
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Pingze is an original leaf tea and teabag brand in China.
PENGYUAN CREDIT SERVICE CO. LTD
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PENGYUAN CREDIT SERVICE CO. LTD develops a data technology intelligent ecosystem.
Huibo Technology
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Huibo Technology is the domestic SaaS platform data marketing management service provider.
New Oriental Education & Technology Group
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New Oriental Education & Technology Group offers a wide range of educational programs, services, and products.
REAL
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REAL is a personalized luxury service platform in China.
Xiaoti Dazuo
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Xiaoti Dazuo is a food restaurant chain brand in china.
HOLLYCRM
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HOLLYCRM is a software and overall solution provider in the communication field.
Wusong Technology
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Wusong Technology, a Beijing-based Internet legal services provider.
QQfamily
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QQfamily provides scientific eye protection and online learning services for children and teenagers.
tegoushe.com
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tegoushe.com is an electrical business community.
Jing Yue Rong
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Jing Yue Rong is a restaurant brands operating company.
Kezhiyin
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Kezhiyin is a cutting-edge conversation intelligence platform in China.
Qichedashi
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Qichedashi is an automotive customer services platform.
China Huishan Dairy Holdings
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China Huishan Dairy Holdings is principally engaged in the production and sales of raw milk, liquid milk products and milk powder products.
Digauto
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Digauto provides complete solutions and services for testing and validating the performance of ADAS and ICV.
E Yang Che
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E Yang Che is a provider of automobile maintenance and repair services for car owners.
Food From Hunan
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Food From Hunan is a food and beverage company.
Selz
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Selz focuses on research and development of footwear brand.
Spare Leash
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Spare Leash provides a marketplace for various trusted and verified cat and dog services
FANGXINXUNJIEI IT
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FANGXINXUNJIEI IT provides car purchases and financial services.
Mafu Glasses
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Mafu Glasses is a door to door optical service platform.
Yunchongba
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Yunchongba is a cloud charge treasure rental service provider.
SEACAMELS
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SEACAMELS is a buyer-oriented purchasing platform that provides door to door logistics services and financial services.
Dog Where
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Dog Where is an online platform for discovering restaurants that allow pets.
SEEHIGHER
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SEEHIGHER is the developer of the human nutrition testing analyzer system.
Honglan CP
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Honglan CP is a personal assistant service platform company.
Lemobar
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Lemobar is a developer of massaging armchairs intended to serve the health, leisure and entertainment sector.
Woshi Chezhu
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Woshi Chezhu offers car insurance, car paint repair and service agency.
Xiaogou Zai Jia
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Xiaogou Zai Jia is a foster family platform for pets.
XKmed
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XKmed provides cancer screening services for customers.
Yi Zizhu
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Yi Zizhu is a smart car wash service provider company.
TNB
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Based on a blockchain technology underlying platform, aiming to establish a time-value transmission network which comprises prominences…
Shiguang Store
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Shiguang Store is a campus breakfast reservation service platform.
Feixi
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Feixi is the china-based electronic cigarette brand.
Dora’s Dream
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Dora’s Dream had developed a rental platform for women’s clothes.
Zhiwai
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Zhiwai is a china based Q&A social networking platform.
Baida
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Baida focuses on the research and development of intelligent customer service robots in the e-commerce industry.
51 Heshui
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51 Heshui is the provider of an efficient and healthy drinking water ecosystem.
ZAICHUFA
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Zaichufa is a hair health care center and products supplier.
East Joy Long Electronics
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East Joy Long Electronics is an automotive electronic control system and automotive safety product developer.
Kuaidi Guanjia
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Kuaidi Guanjia is a courier service platform that provides intelligent logistics and technical services to customers.
INVO Zhihua
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INVO Zhihua is a developer of automotive driver assistance systems.
Emotte Information Technology
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Emotte Information Technology a major home services provider in China.
Hang Zhou Qian Jiang Ling Yuan
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Hang Zhou Qian Jiang Ling Yuan is a grave cemetery and funeral service provider.
Eshifu
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Eshifu offers home repair and maintenance services.
Qufair
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Qufair provides international exhibition information services.
Yangguang Xueche
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Yangguang Xueche is committed to providing car learning services.
TheLand
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TheLand is the producer of fresh dairy products brand.
Kaixin Yangche
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Kaixin Yangche is a car service and maintenance platform.
Baby Elephant
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Baby Elephant is a maternal and child care brand provider.
Caijing
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A news authority and leading voice for business and financial issues in China.