Arun Rajarathinam Shenbagamoorthy: Techark Is A Cloud-Based It-Managed Services Company Focused On Delivering Technology Solutions That Make Businesses More Successful

Techark is a cloud-based IT-managed services company focused on delivering technology solutions that make businesses more successful.

We offer an extensive portfolio of modern Software & technology solutions where you can gain access to the Digital transformation of your business, making it more productive and successful.

Our key Focus areas of services are Cloud Migration, End-to-End Managed IT services, Cybersecurity, and Web & App Development.

Our vision is “To provide the best IT experience in Southeast Asia.”

Our core values are “Continuous Improvement”, “One Step Ahead”, “Transparency and Trust”, and “Exceeding Expectations.”

We have progressed by working closely with leading-edge Software product vendors and Cloud Service Providers. Our philosophy, “Trust is built with consistency”, symbolises our professionalism, which drives us to be a premier solutions provider to our valued customers and partners.

Tell us about yourself?

Self-driven and motivated Entrepreneur with a proven record of success and technical achievements. Certified and experienced in multi-cloud (AWS & Azure), offering 14+ years of overall IT industry experience in dynamic and challenging environments.

A recognised technical architect, spearheading cloud infrastructure management, design, and implementation of multiple high-impact projects.

Business savvy and consumer-focused with a Can-do attitude and a fast learner of new technologies and processes. Always keen on optimisation and building automation tools and scripting. Possess a perfect blend of technical and professional skillsets.

Working in the IT industry for many years motivated me to start my own IT business, and my skills and vision will help me to succeed in my goal.

When you run your own business, you build your team. You can surround yourself with people who share your vision and work as you want them to.

Being able to nurture new talent and get the best out of your colleagues is one of the most rewarding things about being an entrepreneur.

If you could go back in time a year or two, what piece of advice would you give yourself?

Go with your passion and follow what your heart says. Money and success will come naturally if you love what you do.

The most successful people have grown into confidence because they’ve taken risks, experienced various roles and setbacks, and learned from their mistakes.

What problem does your business solve?

The new era of computing is happening right now! Since the pandemic, companies have adopted virtual work technologies remarkably quickly.

As leaders recognise this, they embrace a once-in-a-lifetime opportunity to reset work using a hybrid model. Techark will help businesses achieve this and make this transition possible!

What is the inspiration behind your business?

I read a lot of stories of world-renowned Entrepreneurs and their stepping stones to success, which inspired me to start my own business. I’m a big believer in the power of one — that one person, one action, can have a ripple effect that can make a difference.

Nowadays, many non-IT businesses are trying to solve their IT problems themselves, which diverts their focus.

Taking control of technical issues on your own might be risky. We aim to support those businesses with our IT minds and help them to focus only on their key business area.

We’re here to help companies to boost user efficiency and productivity while reducing costs by outsourcing or augmenting their IT department, ensuring a reliable network and seamless day-to-day business operations.

What is your magic sauce?

Transparency is our magic sauce. We provide our IT services at a much lower cost than our competitors, but with an exceeding level of customer satisfaction.

Being open and honest with our customers is key to winning their trust and growing the business. Think of yourself as a potential client.

What would make you choose your company over your competitors? We put ourselves in our client’s shoes, which will help us grow.

What is the plan for the next 5 years? What do you want to achieve?

We currently support our customers remotely. We aim to have our physical presence across multiple countries in the Southeast Asia region, which will enable us to reach and help our customers even more efficiently.

Our vision is To provide the best IT experience in the Southeast Asia region and To become a successful Global IT service provider company by delivering innovative and value-driven ICT products and services.

What is the biggest challenge you’ve faced so far?

We faced difficulty with our Sales & Marketing processes since we currently have a minor team. To use the best of our efficiency, we decided to purchase the best suite of CRM products from the market, which solves many of our challenges. Another major challenge is funding.

Since we have yet to reach out to potential investors and are currently managing with only self-funding, we couldn’t dream big yet.

We are moving one step at a time but never turning back. Once we receive funding, we have plans to expand our team further and reach our vision sooner.

How do people get involved/buy into your vision?

Business success is really about building mutually beneficial partnerships. Some well-established MSPs with a large clientele may come across clients too “small” for them.

We can work with them and make their small clients our first clients. Local businesses who are trying to hire Sysadmins or IT Engineers can reach out to Techark and subscribe to our support packages which are the most cost-effective.