This article showcases our top picks for the best Israeli based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
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Top Israeli Customer Service Startups
Data sourced from Crunchbase and SemRush.
Whatslly
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Whatslly connects individual and business WhatsApp with Salesforce,enabling messaging service to play a critical role in engaging customers.
SysAid
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SysAid provides an ITSM solution that enables central control over IT operations, including service desk, asset management, and MDM.
FICX
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CallVU is a leader in Digital Transformation, turning every customer interaction into a fully visual, digital engagement.
Gauzy
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Gauzy is a world leading vendor of material science focused on developing, manufacturing, and marketing LCG®(light control glass) technology
Nanorep
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Nanorep is an innovative provider of self-service, virtual customer assistants, and smart bot solutions for customer service and e-commerce.
GetPackage
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GetPackage offers optimized last-mile same-day delivery services which are based on a unique sharing economy technology.
EasySend
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EasySend helps banks and insurance companies to quickly convert manual process and PDFs into digital experiences.
TaKaDu
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TaKaDu is a water network management company offering water utilities to improve network efficiency and planning decisions.
Routier
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Routier provides hospitality entities with unparalleled AI Operations and Marketing solutions.
Reps AI (Acquired by KMS lighthouse)
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Reps AI delivers real-time agent assist technology that increases productivity by 5x and customer satisfaction across customers’ journeys.
Candela Tech
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Candela Tech generate personalized promotional content & launch true segmented digital marketing campaigns in real-time based on language.
Proonto
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Proonto is a SaaS-powered customer interaction management solution connecting companies.
Lexifone
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Lexifone offers individuals with two-way smart voice translation solutions over telephone.
Boxy
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Boxy is software that enables restaurants to transmit orders, manage inventory, and engage in marketing through social media.
Sherut.net
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Service providers have been aggregating information about users for years. sherut.
Vayo
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Vayo’s platform enables SaaS companies to grow their business by turning cross-organizational customer data into actionable insights.
PolyWizz
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PolyWizz is an end-to-end solution that automatically collects and analyzes customers’ insurance portfolios upon customer approval.
AlwaySupport
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AlwaySupport provides instant and contextually relevant answers based on a self-learning and ever growing Q&A knowledge-base.
Orcanos
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Orcanos provides asset and liability management or ALM and quality-control software with a focus on the medical device industry.
RayGo
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A “handsfree for apps” based on technology developed for the blind
Kampyle
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Kampyle is a complete customer feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints.
OtailO
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OtaiIO provides a smart, sustainable, and profitable solution for online product returns management.
Package.ai
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PACKAGE.AI is a software and Artificial Intelligence (AI) for optimizing last-mile delivery operations and experiences.
Iridize
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Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.
MEMO Global
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MEMO Global provides marketing and selling registration services for migration routes.
Platica
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Vertical uses language technology to help brands offer top of the line support while building meaningful relationships with their customers.
Digiflex
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Inkjet CtP solution for analog photopolymeric plates.
BumpYard
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BumpYard provides omni-channel communication solutions that improves service, support and sales capabilities of organizations.
Onigma LTD
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Onigma, Ltd. is an information security solution provider.
Zikit
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Zikit is a mobile app that revolutionizes the customer’s shopping experience.
Buzzr
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Buzzr is the people that make it a unique transaction model allows us to choose quality and professional people that put you at the center.
MESH – Modiin Entrepreneurs’ Startup Hub
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MESH is offering startups a platform to launch their businesses in the most efficient and successful way.
Zipory
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Zipory helps brands and brick & mortar retailers to engage customers, know them better and keep them coming back
The Getter Group
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The Getter Group is a professional, reliable full-service property management company.
Cpart Digital
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Cpart Digital is a one stop shop that specializes in design thinking and high end technologies.
B24Chat
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B24Chat is an AI-based service for virtual communication companies.
GoTime Systems LTD.
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GoTime is a self improving, social based queue management system.
A.R.I Flow Control Accessories
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A.R.I. is a leading manufacturer and provider of solutions for the protection of liquid transmission systems worldwide.
TalknSave
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TalknSave is a telecommunications company that offers cellular phone rentals services to individuals and groups traveling in Israel.
SEGURO
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SEGURO is a telecommunication company that specializes in advanced telecommunication systems.
aQurate
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aQurate’s mission is to bring their customers the newest and most valuable software products in the market.
Tamir Rental
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Tamir Rental offers car rental services in Israel.
Velenski Financial Group
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Velenski Financial Group delivers banking and business solutions to clients around the world.
Bellby Solutions
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Belby Solutions is a service provider of an app that hotels can download to communicate with their guests during the duration of their stay.
Restigo
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The company Restigo is composed of a team of restaurants that teamed up with software to offer the industry a real solution.
RoboHold
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RoboHold is an application that allows users to easily and conveniently access relevant service centers.
BYND
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BYND develops enterprise software tools for manufacturing and service companies.
Eltel Technologistics
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Eltel Technologistics offers technological and logistical solutions in the security & institutional market.
IT Care
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IT Care provides IT & Cloud solutions as a one-stop-shop to companies and organizations around the globe.
eSistence Virtual Interaction
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ESistence Virtual Interaction offers a free dialogue chatbot.
Support Machines
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Support Machines provides high quality Automated Customer Service and Sales Solutions on the web, mobile.
iChoozU
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iChoozU Provides an application for querying the availability of user contacts.
Shekel
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Shekel is an insurance, and financial services company.
Yuvalim Ashdod
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Yuvalim Ashdod offers water and sewage services in Israel.
Semantica Technologies
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Semantica Technologies develops customer-care self-service solutions for contact centers.
Ideal Heat
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IdealHeat provides indoor and outdoor heating systems for residential and office spaces.
Edji Technologies
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Edji Technologies is a customer service and a business model for the real-estate development and contracting industries.
Colmex Israel
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Colmex Israel is a trading venue for indices, commodities, foreign exchange, and shares.
Context Engage
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Context Engage increases customer loyalty and sales with vast knowledge of customer experience and support.
TAG fabric
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TAG fabric provides loyalty to a brand and helps grow customer engagement by providing access to applications in real time.
twofold data
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TwoFold’s technology enables customer service representatives to share various types of data.
Pick Up Bag
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Pick Up Bag is a Tel Aviv startup, focusing on shopping services.
Best
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Best is a car rental, car sales and operational leasing company.
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