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69 Top Indian Customer Service Companies and Startups of 2021

This article showcases our top picks for the best Indian based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Indian Customer Service Startups

Data sourced from Crunchbase and SemRush.

GoMechanic

GoMechanic

Crunchbase Website Twitter Facebook Linkedin

GoMechanic provides an online car servicing platform intended to help people to schedule their car servicing online in a desired time.

Yellow Messenger

Yellow Messenger

Crunchbase Website Twitter Facebook Linkedin

Yellow Messenger offers a software platform that serves as an enterprise AI channel for customer engagement.

Yellow Messenger

Cashkaro

Crunchbase Website Twitter Facebook Linkedin

Cashkaro is a coupons and cashback site rewarding customers for visiting online retailers through their site.

Yellow Messenger

Vernacular.ai

Crunchbase Website Twitter Facebook Linkedin

We help enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries.

Yellow Messenger

Haptik

Crunchbase Website Twitter Facebook Linkedin

One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.

Yellow Messenger

RBL Bank

Crunchbase Website Twitter Facebook Linkedin

RBL Bank is one of India’s fastest growing scheduled commercial banks.

Yellow Messenger

Verloop.io

Crunchbase Website Twitter Facebook Linkedin

Verloop.io is the world’s leading customer support automation platform.

Yellow Messenger

Matrimony.com

Crunchbase Website Twitter Facebook Linkedin

Matrimony.com offers India-wide matchmaking services through an online portal.

Yellow Messenger

ePaylater

Crunchbase Website Twitter Facebook Linkedin

ePaylater gives customers the option to ‘buy now and pay later’ on online portals with just one click.

Yellow Messenger

EazyDiner

Crunchbase Website Twitter Facebook Linkedin

EazyDiner provides a guide to eating out that offers insider tips, exclusive and expert reviews by top critics.

Yellow Messenger

Ameyo

Crunchbase Website Twitter Facebook Linkedin

Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys

Yellow Messenger

Invento Robotics

Crunchbase Website Twitter Facebook Linkedin

Invento Robotics specializes in developing service robots intended for customer interactions.

Yellow Messenger

ZipGo

Crunchbase Website Twitter Facebook Linkedin

Zipgo provides comfortable, convenient, reliable, safe, and affordable urban transportation option for the masses.

Yellow Messenger

OneDirect

Crunchbase Website Twitter Facebook Linkedin

OneDirect is India’s #1 CEM platform used by leading enterprises to improve customer experience across multiple touch points

Yellow Messenger

SmarterBiz Technologies

Crunchbase Website Twitter Facebook Linkedin

SmarterBiz Technologies is an artificial intelligence-based customer experience platform.

Yellow Messenger

4tigo

Crunchbase Website Twitter Facebook Linkedin

4tigo is a fleet management service for truck owners.

Yellow Messenger

Gnani.ai

Crunchbase Website Twitter Facebook Linkedin

Conversational AI deep tech company using speech technology and NLP for automation and analytics of conversations over multiple channels

Yellow Messenger

Micro Housing Finance Corporation Limited

Crunchbase Website Twitter Facebook Linkedin

Micro Housing Finance Corporation provides housing finance for lower income households mainly in urban India.

Yellow Messenger

PickMe eSolutions India

Crunchbase Website Twitter Facebook Linkedin

PickMe eSolutions India is a Consumer Services platform.

Yellow Messenger

6to8 (B-Fresh by Baxi)

Crunchbase Website Twitter Facebook Linkedin

India’s first truly hyperlocal delivery service.

Yellow Messenger

Henry & Smith

Crunchbase Website Twitter Facebook Linkedin

Leading D2C Brand In Men Bottomwear

Yellow Messenger

Bikxie (MhV Pvt Ltd)

Crunchbase Website Twitter Facebook Linkedin

Providing quick, safe and affordable public transportation for commuters on two wheelers.

Yellow Messenger

NorthE

Crunchbase Website Twitter Facebook Linkedin

NorthE or NorthE App provides a social networking forum with inspiration from Northeastern and Asian community culture.

Yellow Messenger

Nudgespot

Crunchbase Website Twitter Facebook Linkedin

Nudgespot helps businesses communicate with their customers via its in-app messenger, browser & mobile push and email messages.

Yellow Messenger

Trilyo

Crunchbase Website Twitter Facebook Linkedin

Redefining Customer Experience with AI driven Voice & Chat based services in Hospitality Industry

Yellow Messenger

Survaider

Crunchbase Website Twitter Facebook Linkedin

SaaS-based platform that helps brands to measure, understand and improve customer experience.

Yellow Messenger

Greenway Appliances

Crunchbase Website Twitter Facebook Linkedin

A for-profit product design & distribution company founded in early 2011,

Yellow Messenger

Cradle

Crunchbase Website Twitter Facebook Linkedin

Cradle is a provider of a one-stop-shop for all your business financing needs.

Yellow Messenger

Istah – Shawarmas & Grills

Crunchbase Website Twitter Facebook Linkedin

Mediterranean Cuisine Food Brand for Millennials

Yellow Messenger

Star Dental Centre

Crunchbase Website Twitter Facebook Linkedin

To become a pan India institution of excellence in dentistry and dental customer care.

Yellow Messenger

DoneThing

Crunchbase Website Twitter Facebook Linkedin

DoneThing is an on-demand task management solution providing real time personal assistance to consumers.

Yellow Messenger

Onsitego

Crunchbase Website Twitter Facebook Linkedin

Onsitego is a customer service company for device and appliance repairs.

Yellow Messenger

Ressy

Crunchbase Website Twitter Facebook Linkedin

Ressy is a location based real-time app for consumers to get discounts in their favorite restaurants.

Yellow Messenger

Jumpstart

Crunchbase Website Twitter Facebook Linkedin

Connecting Businesses to Modern Customers

Yellow Messenger

FoxMechanic

Crunchbase Website Twitter Facebook Linkedin

FoxMechanic is India’s leading multi-brand car service company, committed to making the car servicing experience seamless & easy.

Yellow Messenger

Transfer Task

Crunchbase Website Twitter Facebook Linkedin

Transfer Task is considered as one of the top virtual assistant companies in the Asia Pacific

Yellow Messenger

Autocal Solutions

Crunchbase Website Twitter Facebook Linkedin

Autocal Solutions specializes in the calibration, thermal validation and cleanroom validation.

Yellow Messenger

Rezo.ai

Crunchbase Website Twitter Facebook Linkedin

Transform Customer Engagement With AI-Powered Contact Center

Yellow Messenger

Adjetter Media Network

Crunchbase Website Twitter Facebook Linkedin

Adjetter Media Network is the creators of KaptureCRM, a end to end sales, marketing, operations and customer service automation suite.

Yellow Messenger

BotSpace

Crunchbase Website Twitter Facebook Linkedin

BotSpace develops a chatbot platform that helps non-technical businesses owners automate customer support

Yellow Messenger

OXO CARE

Crunchbase Website Twitter Facebook Linkedin

Oxocare is a startup that is helping in organizing the automobile service sector. We offer standardized and hassle-free car wash & services.

Yellow Messenger

Mordor Intelligence

Crunchbase Website Twitter Facebook Linkedin

Mordor Intelligence is a market intelligence and advisory firm, located in Gachibowli, Hyderabad.

Yellow Messenger

Customer360

Crunchbase Website Twitter Facebook Linkedin

Real time -Screen Sharing, Video Chat, Mobile Centric & Omni-Channel- CustomerInteraction Platform

Yellow Messenger

AssureEdge Global Services

Crunchbase Website Twitter Facebook Linkedin

AssureEdge Global Services is an independent customer retention and customer response organization.

Yellow Messenger

Dymaje

Crunchbase Website Twitter Facebook Linkedin

Mobile Protection from any type of Damage

Yellow Messenger

BookServicing.com

Crunchbase Website Twitter Facebook Linkedin

Bookservicing.com is a network of car service centers that provides online bookings for car repairs and other services.

Yellow Messenger

Agile CRM

Crunchbase Website Twitter Facebook Linkedin

Agile CRM is an All-in-One CRM for growing businesses.

Yellow Messenger

Firstsource

Crunchbase Website Twitter Facebook Linkedin

Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.

Yellow Messenger

AppilyEver

Crunchbase Website Twitter Facebook Linkedin

Find inspiration in the ‘Get-Inspired’ section

Yellow Messenger

Mint Clean

Crunchbase Website Twitter Facebook Linkedin

On-demand DTH (direct-to-home) cleaning and home health company.

Yellow Messenger

Impresa Hospitality Management

Crunchbase Website Twitter Facebook Linkedin

Impresa Hospitality Management is a hospitality company that reimagines the meaning of luxury and service.

Yellow Messenger

99PerHour Services

Crunchbase Website Twitter Facebook Linkedin

Services at hourly rates @ Rs.99*/Hour, right at your doorstep. At present we are offering 18 professional , utility and personnel services.

Yellow Messenger

IGT Solutions

Crunchbase Website Twitter Facebook Linkedin

Customer experience management, IT, BPM, and Digital Services & Solutions for omni-channel customer support

Yellow Messenger

Medsmart Hospitals Network

Crunchbase Website Twitter Facebook Linkedin

Medsmart Hospitals Network is a health-tech startup that connects healthcare enterprises with customers.

Yellow Messenger

Eureka Outsourcing Solutions (EOS)

Crunchbase Website Twitter Facebook Linkedin

EOS is a global professional services organization focused on digital & technology innovation in delivering high-quality services.

Yellow Messenger

Yelo

Crunchbase Website Twitter Facebook Linkedin

yelo is a real-time local platform that enables individuals to ask questions and get advice from their personal social communities.

Yellow Messenger

Big Bazaar

Crunchbase Website Twitter Facebook Linkedin

Big Bazaar owns and operates a chain of grocery and departmental stores that offers fruits, vegetables, personal care and dairy products.

Yellow Messenger

Asnpro

Crunchbase Website Twitter Facebook Linkedin

Asnpro is a outsourcing Service Provider is a data-based platform that offers services for Artificial Intelligence Training Data.

Yellow Messenger

Freedom Smart Labs

Crunchbase Website Twitter Facebook Linkedin

Freedom revolutionizes the retail industry by giving the outlets a medium to communicate with their prospective customers

Yellow Messenger

Enrich Salon

Crunchbase Website Twitter Facebook Linkedin

India’s best Hair & Beauty Salon chain having salons

Yellow Messenger

Freewill

Crunchbase Website Twitter Facebook Linkedin

Freewill is a beauty company that specializes in personalized hair care products.

Yellow Messenger

muHive

Crunchbase Website Twitter Facebook Linkedin

muHive offers a controlled automation framework that helps brands solve the problem of real-time customer engagement.

Yellow Messenger

EasyGov

Crunchbase Website Twitter Facebook Linkedin

An initiative to provide easy and convenient access to schemes and services from Government.

Yellow Messenger

Kommunicate

Crunchbase Website Twitter Facebook Linkedin

Human + Bot Hybrid Customer Support Platform

Yellow Messenger

The Phone Support

Crunchbase Website Twitter Facebook Linkedin

The Phone Support is a computer support and services offers 24/7 technical PC support.

Yellow Messenger

RO Care India

Crunchbase Website Twitter Facebook Linkedin

ro service provider, water purifier repair

Yellow Messenger

Corefactors

Crunchbase Website Twitter Facebook Linkedin

Corefactors offers Integrated Business Suite, Teleduce. It helps businesses to sell faster, resolve faster and scale faster

Yellow Messenger

Allele Life Sciences

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Allele Life Sciences is having a well equipped state of art laboratory with a multidisciplinary team of scientists.

Yellow Messenger

Shrachi

Crunchbase Website Twitter Facebook Linkedin

Shrachi specializes in offering real estate, agro machinery, stationery, engineering, procurement, commissioning and customer services.

Written by Mark Fitz

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