This article showcases our top picks for the best Indian based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
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Top Indian Customer Service Startups
Data sourced from Crunchbase and SemRush.
GoMechanic
Crunchbase Website Twitter Facebook Linkedin
GoMechanic provides an online car servicing platform intended to help people to schedule their car servicing online in a desired time.
Yellow Messenger
Crunchbase Website Twitter Facebook Linkedin
Yellow Messenger offers a software platform that serves as an enterprise AI channel for customer engagement.
Cashkaro
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Cashkaro is a coupons and cashback site rewarding customers for visiting online retailers through their site.
Vernacular.ai
Crunchbase Website Twitter Facebook Linkedin
We help enterprises in enhancing customer experience through intelligent voice conversations by automating call center queries.
Haptik
Crunchbase Website Twitter Facebook Linkedin
One of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 3 billion conversations.
RBL Bank
Crunchbase Website Twitter Facebook Linkedin
RBL Bank is one of India’s fastest growing scheduled commercial banks.
Verloop.io
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Verloop.io is the world’s leading customer support automation platform.
Matrimony.com
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Matrimony.com offers India-wide matchmaking services through an online portal.
ePaylater
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ePaylater gives customers the option to ‘buy now and pay later’ on online portals with just one click.
EazyDiner
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EazyDiner provides a guide to eating out that offers insider tips, exclusive and expert reviews by top critics.
Ameyo
Crunchbase Website Twitter Facebook Linkedin
Ameyo is an all-in-one software based communication solution that manages end-to-end customer journeys
Invento Robotics
Crunchbase Website Twitter Facebook Linkedin
Invento Robotics specializes in developing service robots intended for customer interactions.
ZipGo
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Zipgo provides comfortable, convenient, reliable, safe, and affordable urban transportation option for the masses.
OneDirect
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OneDirect is India’s #1 CEM platform used by leading enterprises to improve customer experience across multiple touch points
SmarterBiz Technologies
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SmarterBiz Technologies is an artificial intelligence-based customer experience platform.
4tigo
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4tigo is a fleet management service for truck owners.
Gnani.ai
Crunchbase Website Twitter Facebook Linkedin
Conversational AI deep tech company using speech technology and NLP for automation and analytics of conversations over multiple channels
Micro Housing Finance Corporation Limited
Crunchbase Website Twitter Facebook Linkedin
Micro Housing Finance Corporation provides housing finance for lower income households mainly in urban India.
PickMe eSolutions India
Crunchbase Website Twitter Facebook Linkedin
PickMe eSolutions India is a Consumer Services platform.
6to8 (B-Fresh by Baxi)
Crunchbase Website Twitter Facebook Linkedin
India’s first truly hyperlocal delivery service.
Bikxie (MhV Pvt Ltd)
Crunchbase Website Twitter Facebook Linkedin
Providing quick, safe and affordable public transportation for commuters on two wheelers.
NorthE
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NorthE or NorthE App provides a social networking forum with inspiration from Northeastern and Asian community culture.
Nudgespot
Crunchbase Website Twitter Facebook Linkedin
Nudgespot helps businesses communicate with their customers via its in-app messenger, browser & mobile push and email messages.
Trilyo
Crunchbase Website Twitter Facebook Linkedin
Redefining Customer Experience with AI driven Voice & Chat based services in Hospitality Industry
Survaider
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SaaS-based platform that helps brands to measure, understand and improve customer experience.
Greenway Appliances
Crunchbase Website Twitter Facebook Linkedin
A for-profit product design & distribution company founded in early 2011,
Cradle
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Cradle is a provider of a one-stop-shop for all your business financing needs.
Istah – Shawarmas & Grills
Crunchbase Website Twitter Facebook Linkedin
Mediterranean Cuisine Food Brand for Millennials
Star Dental Centre
Crunchbase Website Twitter Facebook Linkedin
To become a pan India institution of excellence in dentistry and dental customer care.
DoneThing
Crunchbase Website Twitter Facebook Linkedin
DoneThing is an on-demand task management solution providing real time personal assistance to consumers.
Onsitego
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Onsitego is a customer service company for device and appliance repairs.
Ressy
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Ressy is a location based real-time app for consumers to get discounts in their favorite restaurants.
FoxMechanic
Crunchbase Website Twitter Facebook Linkedin
FoxMechanic is India’s leading multi-brand car service company, committed to making the car servicing experience seamless & easy.
Transfer Task
Crunchbase Website Twitter Facebook Linkedin
Transfer Task is considered as one of the top virtual assistant companies in the Asia Pacific
Autocal Solutions
Crunchbase Website Twitter Facebook Linkedin
Autocal Solutions specializes in the calibration, thermal validation and cleanroom validation.
Rezo.ai
Crunchbase Website Twitter Facebook Linkedin
Transform Customer Engagement With AI-Powered Contact Center
Adjetter Media Network
Crunchbase Website Twitter Facebook Linkedin
Adjetter Media Network is the creators of KaptureCRM, a end to end sales, marketing, operations and customer service automation suite.
BotSpace
Crunchbase Website Twitter Facebook Linkedin
BotSpace develops a chatbot platform that helps non-technical businesses owners automate customer support
OXO CARE
Crunchbase Website Twitter Facebook Linkedin
Oxocare is a startup that is helping in organizing the automobile service sector. We offer standardized and hassle-free car wash & services.
Mordor Intelligence
Crunchbase Website Twitter Facebook Linkedin
Mordor Intelligence is a market intelligence and advisory firm, located in Gachibowli, Hyderabad.
Customer360
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Real time -Screen Sharing, Video Chat, Mobile Centric & Omni-Channel- CustomerInteraction Platform
AssureEdge Global Services
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AssureEdge Global Services is an independent customer retention and customer response organization.
BookServicing.com
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Bookservicing.com is a network of car service centers that provides online bookings for car repairs and other services.
Agile CRM
Crunchbase Website Twitter Facebook Linkedin
Agile CRM is an All-in-One CRM for growing businesses.
Firstsource
Crunchbase Website Twitter Facebook Linkedin
Firstsource provides BPO solutions to organizations in banking, healthcare, telecoms, and media.
AppilyEver
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Find inspiration in the ‘Get-Inspired’ section
Mint Clean
Crunchbase Website Twitter Facebook Linkedin
On-demand DTH (direct-to-home) cleaning and home health company.
Impresa Hospitality Management
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Impresa Hospitality Management is a hospitality company that reimagines the meaning of luxury and service.
99PerHour Services
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Services at hourly rates @ Rs.99*/Hour, right at your doorstep. At present we are offering 18 professional , utility and personnel services.
IGT Solutions
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Customer experience management, IT, BPM, and Digital Services & Solutions for omni-channel customer support
Medsmart Hospitals Network
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Medsmart Hospitals Network is a health-tech startup that connects healthcare enterprises with customers.
Eureka Outsourcing Solutions (EOS)
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EOS is a global professional services organization focused on digital & technology innovation in delivering high-quality services.
Yelo
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yelo is a real-time local platform that enables individuals to ask questions and get advice from their personal social communities.
Big Bazaar
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Big Bazaar owns and operates a chain of grocery and departmental stores that offers fruits, vegetables, personal care and dairy products.
Asnpro
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Asnpro is a outsourcing Service Provider is a data-based platform that offers services for Artificial Intelligence Training Data.
Freedom Smart Labs
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Freedom revolutionizes the retail industry by giving the outlets a medium to communicate with their prospective customers
Enrich Salon
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India’s best Hair & Beauty Salon chain having salons
Freewill
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Freewill is a beauty company that specializes in personalized hair care products.
muHive
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muHive offers a controlled automation framework that helps brands solve the problem of real-time customer engagement.
EasyGov
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An initiative to provide easy and convenient access to schemes and services from Government.
The Phone Support
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The Phone Support is a computer support and services offers 24/7 technical PC support.
Corefactors
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Corefactors offers Integrated Business Suite, Teleduce. It helps businesses to sell faster, resolve faster and scale faster
Allele Life Sciences
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Allele Life Sciences is having a well equipped state of art laboratory with a multidisciplinary team of scientists.
Shrachi
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Shrachi specializes in offering real estate, agro machinery, stationery, engineering, procurement, commissioning and customer services.
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