30 Top Japanese Customer Service Companies and Startups of 2021

June 30, 2021

This article showcases our top picks for the best Japanese based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Japanese Customer Service Startups

Data sourced from Crunchbase and SemRush.

Plaid

Plaid

Crunchbase Website Twitter Facebook Linkedin

Plaid is a tokyo based software company.

Sprocket, Inc.

Sprocket, Inc.

Crunchbase Website Twitter Facebook Linkedin

Sprocket is a web-based customer development platform that delivers the latest digital marketing information.

Sprocket, Inc.

toBe Marketing

Crunchbase Website Twitter Facebook Linkedin

ToBe Marketing provides a software platform services that combine marketing automation and CRM.

Sprocket, Inc.

Fabeee

Crunchbase Website Twitter Facebook Linkedin

Fabeee” meant to support customers with the challenge of new manufacturing and with all efforts.

Sprocket, Inc.

DX HUB

Crunchbase Website Twitter Facebook Linkedin

DX HUB is the provider of prepaid sim cards for foreign visitors to Japan.

Sprocket, Inc.

Adish

Crunchbase Website Twitter Facebook Linkedin

Adish is an IT company that solves customer issues and problems that cause dissatisfaction.

Sprocket, Inc.

Timeleap

Crunchbase Website Twitter Facebook Linkedin

Timeleap is a startup IT company that provides remote customer service.

Sprocket, Inc.

Lenet

Crunchbase Website Twitter Facebook Linkedin

Lenet is a Japan-based web service offering laundry pick-up and delivery.

Sprocket, Inc.

Cogicogi Inc.

Crunchbase Website Twitter Facebook Linkedin

Cogicogi Inc. enables its customers to rent and share cycles and bicycles.

Sprocket, Inc.

Housecare

Crunchbase Website Twitter Facebook Linkedin

Housecare developed a simple reservation system housekeeping, and provides a high-quality house cleaning service.

Sprocket, Inc.

Four Fusion

Crunchbase Website Twitter Facebook Linkedin

Four Fusion purchase consideration process of Internet users and to generate bidirectional communication.

Sprocket, Inc.

Asahi Group Holdings

Crunchbase Website Twitter Facebook Linkedin

Asahi Group Holdings is a global spirits, beverage, and food company.

Sprocket, Inc.

HealtheeOne

Crunchbase Website Twitter Facebook Linkedin

HealtheeOne, founded in Iwaki-city, Fukushima, Japan, is an innovative provider of products and services in TMT and Healthcare industries.

Sprocket, Inc.

Nippon Life Insurance Company of Japan

Crunchbase Website Twitter Facebook Linkedin

Engages in insurance and insurance-related businesses worldwide.

Sprocket, Inc.

Docs

Crunchbase Website Twitter Facebook Linkedin

Docs is a knowledge emergent community that connects the students and society.

Sprocket, Inc.

Exodus Communications

Crunchbase Website Twitter Facebook Linkedin

Exodus Communications provides Internet hosting services.

Sprocket, Inc.

I-AUC

Crunchbase Website Twitter Facebook Linkedin

I-AUC is an online used car auction agency that provides buying, selling, and transportation services.

Sprocket, Inc.

Unscene

Crunchbase Website Twitter Facebook Linkedin

Customer Experience, Customer Support, Augmented Reality

Sprocket, Inc.

CyberZ

Crunchbase Website Twitter Facebook Linkedin

CyberZ is an e-sports business company.

Sprocket, Inc.

Japan Concentrix

Crunchbase Website Twitter Facebook Linkedin

Japan Concentrix is a business services company that specializes in customer engagement and improving business performance.

Sprocket, Inc.

TESSERA

Crunchbase Website Twitter Facebook Linkedin

TESSERA provides house support services to telecommunications companies.

Sprocket, Inc.

Relia

Crunchbase Website Twitter Facebook Linkedin

Relia is a BPO service company that provides customer support and marketing services.

Sprocket, Inc.

D2C&Co.

Crunchbase Website Twitter Facebook Linkedin

D2C&Co. provides human resources store management and customer service.

Sprocket, Inc.

Bluenote

Crunchbase Website Twitter Facebook Linkedin

Bluenote porvides “Gigocean” which is C2C project based job platform for evenyone!

Sprocket, Inc.

ZEUS

Crunchbase Website Twitter Facebook Linkedin

ZEUS is a provider of online electronic money payment services.

Sprocket, Inc.

Brastel

Crunchbase Website Twitter Facebook Linkedin

Brastel is a telecommunications company that provides money transfer service for remittance and international phone card.

Sprocket, Inc.

Coco

Crunchbase Website Twitter Facebook Linkedin

Coco is a customer experience platform for maximizing store customer service.

Sprocket, Inc.

ACCA International

Crunchbase Website Twitter Facebook Linkedin

ACCA International accelerates client business with three integrated platforms, EC FACTORY, ALIS, and ONE.

Sprocket, Inc.

Shonai Bank

Crunchbase Website Twitter Facebook Linkedin

Shonai Bank provides banking services.

Sprocket, Inc.

Sasaki Chemicals Co., Ltd.

Crunchbase Website Twitter Facebook Linkedin

Sasaki Chemicals Co., Ltd. is a manufacturing firm that deals in life science, metal surface treatment, functional resin & CS business.

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