Mark Fitz
This article showcases our top picks for the best Southeast Asia based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
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Top Southeast Asia Customer Service Startups
Data sourced from Crunchbase and SemRush.
SatisFIND
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SatisFIND is an Experience Management platform enabling businesses to win Customer and Employee Trust.
respond.io
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Respond.io is a business messaging platform that connects customers from any channel to any team.
RaRa Delivery
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RaRa Delivery is a e-commerce logistics company located in Selatan.
Kaodim Group
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Kaodim is an online service marketplace that helps our customers to find the right service providers for hire.
Selly
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Selly is a platform to supply goods from manufacturers to people who need to sell without spending capital.
Twixor
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Twixor – An Actionable Messaging solution platform for Enterprises backed by a powerful workflow automation engine.
Alice Labs
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Alice is a omni-channel conversational AI based SAAS platform to Boost Sales, Automate Support and Reduce Cost!
Zanroo
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Zanroo is committed to fight the chaos of online conversations that matters.
SteerPlatform
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SteerPlatform, a No-Code Order Processing and Fulfilment Platform. Go Paperless, Get Automated & Provide Self-service fast & easy
Tourplus
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Tourplus is an online travel marketplace that connects travelers with thousands of local guides in Southeast Asia.
VENTENY INC.
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VENTENY Inc. provides EMPLOYEE HAPPINESS at each company.
smove
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Mobility on-demand, Vehicles Sharing solutions, Car sharing
Hyperlab
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Conversational AI built for visionary enterprises
KAfe Group Limited
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KAfe Group Limited is the first urban fusion cafe chain in Vietnam offering fresh
Gobble Shopper Berhad
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Gobble Shopper Berhad is Malaysia’s special premier multi-partner consumer rewards.
InterLeukin
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InterLeukin provides a platform for managing procurement solutions that connect medical device companies and institutions to customers.
Everise
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Everise is a global business process outsourcing and technology company offering customer service solutions for high-growth companies.
Kallfly
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Kallfly is an On-Demand virtual Contact Center marketplace, connecting businesses with experienced home-based call center agents.
MyRobin.id
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MyRobin is an end-to-end talent hub that provides Indonesian businesses with pre-screened blue-collar workers
OpenTime Appointments
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OpenTime is the most convenient and innovative Scheduling or appointment software exist today in the Market
Philippine Long Distance Telephone (ePLDT)
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The Philippine Long Distance Telephone Company (PLDT) is a telecommunications service provider in the Philippines
GNosis Analytics
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The higher meaning of GNosis is knowledge from experience. The word GNosis does not refer to knowledge that we are told to believe in.
AiChat
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AiChat is a chatbot platform that allows businesses to deliver content, automate replies, and engage customers via popular chat apps.
Open Access BPO
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Open Access BPO provides scalable multilingual outsourcing solutions for startups and established businesses.
Botika
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Botika develops virtual assistants with the use of artificial intelligent and machine learning technology solutions.
PICK.A.ROO
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PICK•A•ROO is a brand new all-in-one and on-demand premium lifestyle delivery app that gets everything you need straight from the store.
Lunch Actually Group
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Pioneer dating company in Asia, Lunch Actually was set-up in Singapore in 2004. It has since expanded to MY, HK, ID and TH.
PTT Polymer Marketing Company Limited
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PTT Polymer Marketing Company Limited
Cohost AI
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SaaS for micro-entrepreneurs, professional hosts and properties managers
Nan Yang Textile Group
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Nan Yang Textile Group is a vertically integrated textile company that manufactures yarn, fabric, and more.
SerbisU
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SerbisU is an online marketplace for Filipino independent contractors that connects residents with local service providers in their areas.
Movefast
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Movefast is an Online-Commerce solution platform specializing in Digital Performance Marketing and Online Sales Performance.
Magellan Solutions
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Magellan Solutions is a call center in the Philippines that offers remarkable customer service and BPO services.
Ucall
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Ucall is a callbot platform for telemarketing and customer service organizations.
Aquient
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Aquient focuses on personalized user experience, reporting, UX/UI optimization, media attribution, lead nurturing and customer service.
Get Plus Indonesia
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Get Plus is a customer service company located in Jakarta Barat.
CloverSense Technology
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Cloversense Technology is a technology company, authorized to engage and provide PAGCOR-licensed offshore gaming operators.
Super Indo
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Super Indo is a retail company that offers services at retail outlets, ensuring freshness and quality by choosing fine sources.
Pure Moderation
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Pure Moderation is content moderation service provider and back office support company that helps companies protect their online brand image
Parcel Daily
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Parcel Daily is an online aggregator for courier services.
Rebus Technologies
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Rebus Technologies is a multi-media and technology company that specializes in information technology, marketing, and customer service.
Royale Business Club International
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Royale Business Club International provides beauty and health products services.
Vtown.vn
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Vtown is the service website of Washinengine Ltd., Co
See Hoy Chan Sdn Bhd
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See Hoy Chan Sdn Bhd focused its energies on developing niche residential and commercial projects in strategic locations.
Alpabit Digital Inovasi
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Alpabit Digital Inovasi is an IT consulting firm.
Emerico
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Emerico is a digital transformation company, offering an end-to-end solution for customer experience, also retail and banking technology.
Lingo
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Lingo is a specialized in providing Wifi Camera solutions for families, apartments, shops, shops … serving thousands of customers.
WorldKoins
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WorldKoins provides mobile app for travelers to convert leftover foreign currencies to various online e-Wallets
Doctor Bear
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Doctor Bear is a health platform for patients with chronic diseases.
Kobay Technology Bhd
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Kobay Technology Bhd has 2 strategic business divisions: manufacturing and property industries.
Momentum Commerce
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Momentum Commerce provides logistic management and customer services.
VADS Indonesia
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VADS Indonesia is a customer service company located in Jakarta Selatan.
Somia Customer Experience
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Somia Customer Experience help companies to discover insights about their customers and help them transform their solution and organization.
Shadow Solutions Group Asia Inc
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BPO – Call Centers, Sales & Marketing, Customer Service, Web Development, IT Support
GaiaX
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GaiaX Corp. is a social media and support solutions provider geared towards businesses.
ISupport Worldwide
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ISupport Worldwide helps companies of all sizes with outsourcing, back-office support, IT, remote staffing and customer services.
AGS
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AGS is the business management solutions provider of choice offering applications software and implementation services across industries.
The Outcall Spa
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The Outcall Spa is a health and wellness firm that offers spa treatments, massage therapy and accommodation facilities.
MyPhone
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MyPhone Infinity Lite is powered by a 1.4 GHz Octa-core processor that will definitely give you a lag-free phone experience.
ZyGen
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ZyGen is a consulting firm that offers superior services of SAP solutions and implementation services to ensure companies.
Adobha.com
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Adobha.com is providing the accommodation services for working professionals in Singapore.
Digiserve Corporation
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Digiserve Corporation offers call center, outsourcing, corporate training and customer services.
Alarm Supply
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Alarm Supply is a provider of fire fighting equipment’s, including supply chain management services.
BigTapp Pte
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BigTapp Pte is a professional services company located in Singapore.
beepbeep.ph
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beepbeep.ph provides a complete range of car services include car wash, detailing, towing, Insurance, LTO, parts and accessories.
Netbase JSC
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Netbase JSC is one of the Top Software Outsourcing Companies in Vietnam
JJED Philippines
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JJED Philippines offers a wide array of quality washroom hygiene products for customer convenience and satisfaction.
OneEmpower
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OneEmpower is a loyalty marketing and commerce technology company.
PT. Asuransi STACO Mandiri
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PT. Asuransi STACO Mandiri is an insurance company that provides general insurance, surety bond, and sharia unit insurance.
Thai Pattana Insurance
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Thai Pattana Insurance believe that ultimately Service that is exceptional, quick, fair and continuous is most key from insurance company.
Mobicast
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Mobicast focuses on service quality and customer experience and targets the younger and more digitally savvy consumer segment.
Tele-centre Services
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Tele-centre Services is a human resources management firm that offers customer experience, email, and web chat Management services.
flexAnswer Solutions
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flexAnswer Solutions, a Singapore-based provider of innovative Virtual Assistant solutions.
Metech
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Metech provides solutions in advertising and brand promotion for individuals or businesses
Victory Liner
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Victory Liner provides safe, efficient, on-time, and cost-effective transportation.
United Dico Citas
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United Dico Citas is a customer service supply chain management company.
PopScoot
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PopScoot is a pioneering electric scooter share platform with dock stations deployed around Singapore.
Gimasys
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Gimasys is a cloud-based IT company that specializes in CRM solutions for sales, management and customer services.
Yangon Door2Door
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Yangon is the online food ordering and delivery service in Yangon.Their YangonD2D.com hosts menus from a broad range of Yangon restaurants.
ContactOne Professional Services Pte.
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ContactOne is a management consultancy that provides corporate secretarial services located in Adelphi.
Vion Consulting
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Vion Consulting is a technology & solutions firm specializing in customer interaction, customer engagement across enterprises by using AI
iConcept Contact Solutions
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iConcept Contact Solutions provides lead generation, customer service, sales, and digital marketing services.
MoneyCat
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MoneyCat is an online platform that provides financial solutions and consulting services.
Mr. Butler
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Mr. Butler provides cleaning and handyman services to busy and hardworking professionals.
Media Prima Digital
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Media Prima Digital is a media company with a complete repertoire of media-related businesses.
Country Group Securities
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Country Group Securities is a financial services firm that offers market analysis, good guidance, and exceptional customer service.
IDConline
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IDConline is a providing high quality Server services to customers.
Avantice Corporation
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Avantice Corporation is a regional business process outsourcing service.
Kai services
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Kai services aim to implement and support PT Kereta Api Indonesia’s policies and initiatives as the holding company.
FamilyMart Indonesia
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FamilyMart Indonesia is a new concept of a convenience store serving fresh, quality foods & beverages, groceries at affordable prices.
Dong Shop Sun
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Dong Shop Sun is a big Japanese model company.
PT Restomart Cipta Usaha
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Restomart offers all the services you need for your kitchen in one place.
All Cosmos Bio-Tech
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All Cosmos Bio-Tech manufactures and distributes fertilizer products.
BlockchainWorks
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Blockchain works is a Developement services for enterprise solutions located in Jakarta.
Merlin Philippines
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Founded in 1991, Merlin is an expert in
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