101 Top Chinese Customer Service Companies and Startups

December 11, 2021

This article showcases our top picks for the best Chinese based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

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Top Chinese Customer Service Startups

Data sourced from Crunchbase and SemRush.

EasyTransfer

EasyTransfer

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The leading international student tuition payment platform in China.

ELEME

ELEME

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ELEME local lifestyle platform that mainly engaged in online take-out, new retail, instant delivery and catering supply chain.

ELEME

Meituan Bike

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Meituan Bike (formerly Mobike) is a Chinese fully station-less bicycle-sharing system.

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Du Xiaoman Financial

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Du Xiaoman Financial is Baidu’s fintech arm that provides short-term loans and investment services.

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Tujia

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Tujia operates as a vacation rental booking platform.

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Lianjia

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Chain Home provides online-to-offline real estate agency service.

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Plum

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Plum is an authentic e-commerce platform for second-hand fashion products.

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Weipinhui

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Weipinhui is a Chinese online discount retailer for brands.

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IngageApp

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IngageApp (Xiaoshouyi) is a CRM company leveraging mobile social platforms and big data technology.

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Ubox

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Ubox is manufactures vending machines and owns a national vending machine network in China.

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Beijing Weiying Technology

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Beijing Weiying Technology is a Chinese ticketing application.

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FXiaoKe

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FXiaoKe is a Chinese provider of mobile management software for sales teams.

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Udesk

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Udesk is a China-based customer service outsourcing business.

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Sobot

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Sobot Let every business customer service brings to enjoy change WisdomThe perfect fusion of robotics, artificial, work orders.

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Joyowo.com

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Joyowo.com is an online HR service platform through the Cloud+SaaS model to provide enterprises with social insurance services.

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infobird

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infobird provides intelligent cloud customer service system solutions.

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Flying Tiger Interactive

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Feihu 365 is an interactive video + AI + RPA technology for providing financial institutions with means of digital customer operation.

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China UnionPay Merchant Services

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China Unionpay Merchant Services provides professional POS terminal services.

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Smartbi

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Smartbi provides business intelligence and data analysis software service.

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Alibaba Bendi Shenghuo Fuwu Gongsi

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Alibaba Bendi Shenghuo Fuwu Gonsi focuses on on-demand online services. It’s the holding company for Ele.me and Koubei.

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Xiaoduo

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Xiaoduo is an intelligent customer service robot developer.

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Chengjia Apartment

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Chengjia is a rental start-up that provides different product choices for apartments, hotels, and homestays.

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Tian Tian Express

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Tian Tian Express is Hangzhou based company.

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rrzuji.com

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rrzuji.com provides leasing services for enterprises and individuals.

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Sunny

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Sunny is a professional wedding company in China.

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Xiaoneng Technology

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Xiaoneng Technology is a company that provides online customer service solutions for e-commerce websites.

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Shanghai Yupei Group

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Shanghai Yupei Group is a logistics infrastructure and service provider in China.

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Das Master

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Das Master is an online and offline automotive service platform.

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Chengniu Qiche Guanjia

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Chengniu Qiche Guanjia is an online platform to book automobile repair services.

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Taoche

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Taoche is an innovative company focused on the field of second-hand cars.

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WE WEDDING

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WE WEDDING is a wedding management company that provides wedding customization services.

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Mama Bang

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Mama Bang is a platform for childcare and motherhood knowledge.

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Power28

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Power28 is a manufacturer of a daily chemical retail and grocery brand.

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WING CAFE

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Wing Cafe is a coffee restaurant chain brand in China.

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qccr.com

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qccr.com is an auto repair and maintenance service provider company.

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JUST

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JUST offers customer service and marketing call center services.

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Mobrella

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Mobrella is an operator of umbrella sharing service for urban consumers

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CHINABUY GROUP LIMITED

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Chinabuy is a Chinese e-commerce platform that provides its users with localized customer services.

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IWODE Trendy Tailor

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IWODE Trendy Tailor offers tailoring services.

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CHINA UNION GUARANTEE

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China Union Guarantee offers home appliance services.

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Zhizun Baowu

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Zhizun Baowu is an online auction platform for decorative goods.

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Shaanxi Xifeng Liquor Co,.LTD

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Shaanxi Xifeng Liquor Co,.LTD is a flavored liquor manufacturing company.

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Xiunaer.com

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Xiunaer.com provides home appliance repair and maintenance services.

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Chongqing Fumin Bank

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Chongqing Fumin Bank provides commercial banking services.

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longbus.me

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longbus.me is an information service platform for bus reservations and payment.

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Xiaoxin Tong

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Xiaoxin Tong offers real-time health monitoring system for old parents.

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Jiazheng Bang

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Jiazheng Bang is a housekeeping service platform.

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Pingze

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Pingze is an original leaf tea and teabag brand in China.

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Petdog Pet

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Petdog Pet is a pet service chain brand.

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PENGYUAN CREDIT SERVICE CO. LTD

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PENGYUAN CREDIT SERVICE CO. LTD develops a data technology intelligent ecosystem.

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Huibo Technology

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Huibo Technology is the domestic SaaS platform data marketing management service provider.

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New Oriental Education & Technology Group

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New Oriental Education & Technology Group offers a wide range of educational programs, services, and products.

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REAL

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REAL is a personalized luxury service platform in China.

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XIAO-MIAN

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XIAO-MIAN is a food and beverage company.

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Xiaoti Dazuo

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Xiaoti Dazuo is a food restaurant chain brand in china.

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HOLLYCRM

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HOLLYCRM is a software and overall solution provider in the communication field.

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Wusong Technology

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Wusong Technology, a Beijing-based Internet legal services provider.

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QQfamily

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QQfamily provides scientific eye protection and online learning services for children and teenagers.

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tegoushe.com

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tegoushe.com is an electrical business community.

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Jing Yue Rong

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Jing Yue Rong is a restaurant brands operating company.

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Kezhiyin

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Kezhiyin is a cutting-edge conversation intelligence platform in China.

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Qichedashi

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Qichedashi is an automotive customer services platform.

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China Huishan Dairy Holdings

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China Huishan Dairy Holdings is principally engaged in the production and sales of raw milk, liquid milk products and milk powder products.

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Digauto

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Digauto provides complete solutions and services for testing and validating the performance of ADAS and ICV.

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E Yang Che

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E Yang Che is a provider of automobile maintenance and repair services for car owners.

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Food From Hunan

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Food From Hunan is a food and beverage company.

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Selz

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Selz focuses on research and development of footwear brand.

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Spare Leash

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Spare Leash provides a marketplace for various trusted and verified cat and dog services

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FANGXINXUNJIEI IT

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FANGXINXUNJIEI IT provides car purchases and financial services.

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Mafu Glasses

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Mafu Glasses is a door to door optical service platform.

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Yunchongba

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Yunchongba is a cloud charge treasure rental service provider.

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SEACAMELS

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SEACAMELS is a buyer-oriented purchasing platform that provides door to door logistics services and financial services.

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Dog Where

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Dog Where is an online platform for discovering restaurants that allow pets.

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SEEHIGHER

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SEEHIGHER is the developer of the human nutrition testing analyzer system.

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Honglan CP

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Honglan CP is a personal assistant service platform company.

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Lemobar

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Lemobar is a developer of massaging armchairs intended to serve the health, leisure and entertainment sector.

ELEME

Woshi Chezhu

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Woshi Chezhu offers car insurance, car paint repair and service agency.

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Xiaogou Zai Jia

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Xiaogou Zai Jia is a foster family platform for pets.

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XKmed

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XKmed provides cancer screening services for customers.

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Yi Zizhu

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Yi Zizhu is a smart car wash service provider company.

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TNB

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Based on a blockchain technology underlying platform, aiming to establish a time-value transmission network which comprises prominences…

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Shiguang Store

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Shiguang Store is a campus breakfast reservation service platform.

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Feixi

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Feixi is the china-based electronic cigarette brand.

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Dora’s Dream

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Dora’s Dream had developed a rental platform for women’s clothes.

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Zhiwai

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Zhiwai is a china based Q&A social networking platform.

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Baida

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Baida focuses on the research and development of intelligent customer service robots in the e-commerce industry.

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51 Heshui

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51 Heshui is the provider of an efficient and healthy drinking water ecosystem.

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ZAICHUFA

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Zaichufa is a hair health care center and products supplier.

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East Joy Long Electronics

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East Joy Long Electronics is an automotive electronic control system and automotive safety product developer.

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Kuaidi Guanjia

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Kuaidi Guanjia is a courier service platform that provides intelligent logistics and technical services to customers.

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INVO Zhihua

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INVO Zhihua is a developer of automotive driver assistance systems.

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Emotte Information Technology

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Emotte Information Technology a major home services provider in China.

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Hang Zhou Qian Jiang Ling Yuan

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Hang Zhou Qian Jiang Ling Yuan is a grave cemetery and funeral service provider.

ELEME

ShopZD

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ShopZD is an open business circle platform.

ELEME

Eshifu

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Eshifu offers home repair and maintenance services.

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Qufair

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Qufair provides international exhibition information services.

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Yangguang Xueche

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Yangguang Xueche is committed to providing car learning services.

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TheLand

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TheLand is the producer of fresh dairy products brand.

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Kaixin Yangche

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Kaixin Yangche is a car service and maintenance platform.

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Baby Elephant

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Baby Elephant is a maternal and child care brand provider.

ELEME

Caijing

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A news authority and leading voice for business and financial issues in China.

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